Congratulations, and welcome to UOP International!

Soon you’ll be on the exciting University of the Pacific campus in Stockton, California. Before you arrive, complete the steps below to avoid common issues or delays for international students.

If you have any questions, contact us and we’ll be happy to help!

Contact Your Advisor

We have a team of dedicated personal advisors whose job it is to make sure all your questions are answered and to ensure you have a smooth transition to the university.

Before you start on any of the steps below, contact your local personal advisor. Simply select your region of the world below, and send your advisor an email, Skype, WhatsApp, or WeChat message. We look forward to meeting you very soon!





Latin <br/><span>America</span>


Middle East/North Africa

North <br/><span>America</span>


North Asia

Russia/Central Asia/Eastern Europe

South <br/><span>Asia</span>


Southeast <br/><span>Asia</span>


UK and Western Europe

Nikita (India)

Tel: +91 9310587075WhatsApp: +91 9310587075Email Nikita

Isha (India)

Tel: +91 9953550789WhatsApp: +919953550789Email Isha

Rakesh (India)

Tel: +91 9096507300 WhatsApp: +91 9096507300 Email Rakesh

Sahil (India)

Tel: +91- 9811718710WhatsApp: +91- 9811718710Email Sahil

Laxmi (India)

Tel: +91 98183 96406WhatsApp: +91 98183 96406Email Laxmi

Daniyal (Pakistan)

Tel: +92 310 588 8648WhatsApp: +92 310 588 8648Email Daniyal

Valeria (Latin America)

Tel: +57 310 7880364WhatsApp: +57 310 7880364Email Valeria

Sanjukta (North America)

Tel: +91-9820162776 WhatsApp: +91-9820162776 Email Sanjukta

Alexis (North America)

Tel: +1 239-744-9468WhatsApp: +1 239-744-9468WeChat: alexis0426Email Alexis

Sofya (North America)

Tel: +1 347 399 35 72 WhatsApp: +1 347 399 35 72Email Sofya

Maya (Middle East/North Africa)

Tel: +971 58 156 0328WhatsApp: +971 58 156 0328Email Maya

Alsu (Middle East/North Africa)

Tel: +7 939 346 09 59WhatsApp: +7 939 346 09 59Email Alsu

Carol (North Asia excluding Korea)

Tel: +852 6745 3906WhatsApp: +852 6745 3906Email Carol

Evie (China)

Tel: +86 182 1096 7343WeChat: eseviewuQQ: 1034905349Email Evie

Kelly (China)

Tel: +86 15901806534WeChat: 447619658QQ: 447619658Email Kelly

Abbie (North Asia excluding Korea)

Tel:+852 8481 0532 Whatsapp:+852 8481 0532Email Abbie

Chris (Southwest)

Tel:+1-508-948-7542WhatsApp+1-508-948-7542WeChat:chris040594Email Chris

Alice (Northwest)

Tel:+1-857-315-8730WhatsApp:+1-857-315-8730WeChataliceqinusEmail Alice

Taha (Pakistan)

Tel:+92-307-333-6878WhatsApp:+92-307-333-6878Skype:tshahid29Email Taha

Ajith (India)

Tel:+91-971-722-2408WhatsApp:+91-971-722-2408Skype:ajitks10Email Ajith

Ekta (India)

Tel:+91-965-001-0409WhatsApp+91-965-001-0409Skypeekta.aneja05Email Ekta

Bibiane (Korea)

Tel:+82-10-7711-6538WhatsApp:+82-10-7711-6538Email Bibiane

Doris (South China)

Tel+86-150-1870-6751QQ2282183545Email Doris


Tel:+34-692-46-41-16WhatsApp:+34-692-46-41-16Skype:marianna.zubenko Email Marianna

Chau (Vietnam)

Tel:+84-908-792-892WhatsApp:+84-908-792-892Skype:diemchau.dtEmail Chau

Tomi (Africa)

Tel:+234 703 414 1021WhatsApp:+234 703 414 1021Email Tomi

Saranya (Excluding Vietnam)

WhatsApp:+66-96-982-0007Skype:awesome.saranyaTel:+66-96-982-0007Email Saranya

Sakshi (India)

WhatsApp:+91-995-351-0160Skype:arorasakshi187Tel:+91-995-351-0160Email Sakshi


WhatsApp:+91-999-647-1494Skype:sonam.parashar3Tel:+91-999-647-1494Email Sonam

Viraja (South & West India)

WhatsApp:+91 7028090894Skype:+91 7028090894Tel:+91 7028090894Email Viraja
Jane West

Jane (West China)

QQ:713070180Tel:+86.159.2876.6884Email Jane
Lisha from North China

Lisha (North China)

QQ:18310168200Tel:+86-183-1016-8200Email Lisha
Mark Sun

Mark (Central China)

QQ:15800624575Tel:+86-158-0062-4575Email Mark

Vicky (North China)

WeChatvickychen7910Tel:+86-135-2182-7910Email Vicky

What to Do Before You Arrive at
University of the Pacific

passport logo

After you receive the electronic copy of your I-20, complete the following steps before booking your visa appointment:

  1. Schedule a free visa information and preparation session with your personal Enrollment Advisor.
  2. Check that the details on your I-20 are correct (including your date of birth) and make sure your name is the same as it appears on your passport.
  3. Prepare the documents you will need to take to the embassy when attending your visa interview.

Immigration Documents:

  • Passport
  • Visa
  • I-20
  • Letter of Acceptance
  • SEVIS I-901 Fee Receipt
  • Customers Letter and G-28 Document included in your acceptance packet

Original Documents:

  • Academic transcripts, sealed in an envelope and certified
  • Academic certificates
  • English proficiency test scores
  • Bank Statement

After you complete the above steps, you should apply for your visa as soon as possible. It requires an interview with the U.S. Embassy and can sometimes take several weeks to schedule.

  1. Complete your Visa Application.
  2. Pay your I-901 (SEVIS) fee.
  3. Visit to learn more about scheduling your visa appointment, what to expect when you arrive and the documentation you need to take with you.
  4. Notify your enrollment advisor of the date and embassy location of your visa appointment.
  5. Watch these videos to help you apply for your visa and prepare for your interview:
How to Apply for Your F-1 Student Visa
Visa Interview Preparation for Students

Other links that international students find useful:


When purchasing your ticket to your new city, plan to arrive on or before your scheduled move-in day.

We are so excited for you to join us on campus! To ensure a smooth transition to your new home, plan to arrive on or before your official move-in day. The Sacramento International Airport (SMF) is highly recommended as our primary airport and San Francisco International Airport (SFO) is our secondary airport as a back-up if necessary.

For the Stockton campuses:

The Sacramento International Airport (SMF) is highly recommended as our primary airport for your arrival. The San Francisco International Airport (SFO) can used as a back-up if necessary.


For the San Francisco campus:

The San Francisco International Airport (SFO) is highly recommended as our primary airport for your arrival.

Once you book your flights, you must fill out the student arrival form. If your family is joining you, you must also complete the family arrival form.

Move-In Dates

For all undergraduate and graduate program move-in dates, please visit the Important Dates page.

Discounted Flights

Book your flights through StudentUniverse and benefit from exclusive discounts for students! Get the best deals when you need them and benefit from 24-hour risk-free cancellation.

StudentUniverse has exclusive deals to get you the lowest possible airfare. Use this page to search for the best deals:

Book discounted flights here.

We are looking forward to meeting you in person!

credit card logo

To help avoid delays with enrollment, make your tuition and fees payment in full two weeks before you arrive.

When you begin, have your acceptance letter in front of you, as you will need to refer to the information in the letter.

Choose between two ways to submit payment for tuition and fees:

  1. Flywire by Peer Transfer: Please visit UOP’s Flywire portal to complete the transfer process. Please note that you can NOT use a U.S. credit card or U.S. bank account.
  2. Paysimple via ACH or Credit Card: Please use UOP’s Paysimple portal for U.S. bank account or credit card payments.
  3. Please be aware that if you do not pay your balance as indicated on your statement of fees by the payment deadline, the following may occur:
    • Late payment fees may be charged.
    • You may have your scholarship and/or waivers rescinded. In such cases, you will be responsible for the full cost of your program.
    • You may encounter delays or other issues enrolling and registering for classes.
credit card logo

Set up your Pacific Tools Before Orientation Begins!

The second page of your final offer letter includes step-by-step instructions on how to set up your Pacific email and log into our learning management system.

Please contact us at if you did not receive this information.

  1. Log into InsidePacific, our learning management system
  2. Set up your Pacific email, Pacific’s official communication tool
  3. Download Microsoft Teams – a convenient call/chat/collaborate tool to speak to us more frequently – on your mobile device or desktop
  4. Log into Canvas, where all your academic courses and information will be found

Complete Your Pre-arrival Testing

iTEP English Placement Test

iTEP for Pre-Sessional, EAP, AAP, MAP and AMAP students only. International Direct and Graduate Direct students do not take the iTEP.


As part of your pre-arrival checklist, you will take the iTEP Academic English placement test online before your orientation begins.

How do you take this test? You will take this test online, alone, at a time you choose before orientation starts. The directions for the test are below. Read them very carefully. You will need an iTEP Test ID and iTEP Password to complete the test. These will be sent to your email. Please check your email carefully for this message.

When do you take this test? You can take this test online at a date and time of your choice before orientation starts. The test is secured and remotely proctored using a browser lockdown tool. Instructions on how to use this tool are below. Read them very carefully.

Why do I take this test? The results of this test help us confirm you have been placed in the appropriate program of study. It is required that all students complete this test, regardless of when their last English test was completed.

About the iTEP Academic test:

  • The iTEP Academic test will be taken online at a time you choose. The test is remotely proctored by iTEP via a browser lockdown tool.
  • The test takes about 90 minutes. It begins with a short tech check and introduction. Plan for approximately 2 hours.
  • There are 5 parts: Reading, Writing, Listening, Speaking and Grammar.
  • You cannot study for this test; it is meant to give us a picture of your academic English skills as they are right now.
  • Get sleep and have some food before the test so that you can do your best.
  • For more information, feel free to look at this site:

Test Requirements: 

  • You must be on computer/laptop with a web camera. The camera remains on during the entire test. Sorry, you cannot take the test on a tablet or phone.
  • You must have an official photo ID (passport) with you. You show this ID to the camera at the start of the test.
  • You must be able to take the test in quiet, private room with reliable internet access. We recommend you use a headset with microphone for best listening and speaking results.
  • You cannot leave the test for any reason. No bathroom breaks allowed. Please plan ahead.
  • You cannot use any outside resources during the test (no phone, no dictionary/translator tools, no internet research, etc.).

iTEP Test Directions:
Students in China, please read the intro letter and quick setup guide carefully before beginning:

Students in all other locations (outside China), please read the intro letter and quick setup guide carefully beginning:

Math Placement

(Undergraduate Students Only)

All incoming undergraduate students are required to take a math placement exam before orientation.

How do you take this test? You will receive math test instructions by email from UOP International. Please check your email carefully for this message. You will log in with your PacificNetID and password. More detail on logging in can be found in the email.

When do I take this test? The math placement test can be completed by yourself, online at a time of your choice before orientation starts. You don’t need to schedule a time with UOP International but you must complete it before orientation starts..

Why do I take this test? The results of this test allow the university to place you in the appropriate math course for your level and major..

  •  You must bring the completed Health & Immunization checklist to campus when you arrive
    1. Print the form and gather your immunization records (speak to your family, they often know where they are!)
    2. Take the form to a medical professional to review and fill out
    3. If you are missing any immunizations, get them done in your home country before you arrive
    4. Ensure that your records are either in English or include an official translation in English
  • In addition to the above form, all students are required to be immunized against COVID-19 vaccination to study at Pacific
    1. Any WHO approved vaccination will satisfy this requirement
    2. Ensure that your COVID-19 vaccination record is in English or includes an official translation in English
    3. If you are unable to secure a COVID-19 vaccine prior to arrival, you will be scheduled to receive the vaccine upon arrival to Pacific
    4. Please review Pacific’s COVID-19 student updates for the most up-to-date information
profile logo

Email with the following items:

Photo for your Student ID

  1. Be sure your photo is in color, has no hats or head coverings, is looking directly at the face and is submitted in .jpg format
  2. Include your Name and University of the Pacific ID number in your email

Records Release Authorization Form

  1. This form tells the university if you give permission for them to release information should an agency, parent or sponsor request it
  2. If you give permission to release the information, fill out the detail requested and sign the form at the bottom.
  3. If you do not give permission to release information, leave the top portion of the form blank and sign the form at the bottom.

Release & Waiver of Responsibility Form

  1. Please read the form and then sign and date it.
airplane logo

Here is what to expect on arrival day!


You must pass through Customs and Border Protection upon arrival in the United States. If you are also able to call, please contact UOP International.


If you have submitted an arrival form indicating you want airport pick up from San Francisco, you will be greeted at the airport arrivals (after you go through customs and pick up your luggage) by a UOPI team member. The team member will show you where to meet the shuttle to campus. You must submit your arrival info and arrive between the designated hours for airport pickup by UOPI. Please attend the UOPI pre-arrival webinar for full detail.

Please review the below pre-arrival videos into San Francisco International Airport (SFO) and Sacramento International Airport (SMF) to view how to use your Uber from UOP International!


If you have submitted an arrival form indicating you want airport pick up from Sacramento, you will receive a Teams link to your phone for your pick up by car. Simply connect to airport wifi and call for your ride once you have collected your luggage. Be sure to follow the instructions to find the rideshare location to pick up your ride. You must download Teams. Use Teams to contact a member of UOP International if you have any challenges or any changes to your arrival plans.

Please review the below pre-arrival video into Sacramento International Airport (SMF) to view how to use your Uber from Sacramento to UOP International!

Sacramento International Airport (SMF)
Once you arrive on campus, you will be checked-in and escorted to your residence.
Check-in details and the orientation schedule will be included in your Canvas page and provided prior to arrival.
If you arrive before your move-in day, you will need to arrange accommodations at a local hotel. Consider staying at one of the following local hotels until the official move-in date. Please note that you will also need to arrange transportation from your hotel to your residence on move-in day.
Please report to the UOP International campus to check in on move-in day at the housing check-in address listed in your prearrival email.

Stockton Campus: Local Accommodations

If friends or family travel with you to campus, we recommend the following area hotels:

Contact Information
Hilton Stockton 2323 Grand Canal Blvd.
Stockton, CA 95207
(2.3 miles from campus)
Courtyard by Marriott 3252 West March Lane
Stockton, CA 95219
(3.3 miles from campus)
Extended Stay by Marriott 2844 West March Lane
Stockton, CA 95219
(3.4 miles from campus)


San Francisco Campus: Local Accommodations

If friends or family travel with you to campus, we recommend the following area hotels:

Contact Information
The Pickwick Hotel San Francisco 85 Fifth Street
San Francisco, CA 94103
(0.1 miles from campus)
888 Howard St
San Francisco, CA 94103
(0.4 miles from campus)
780 Mission Street
San Francisco, CA 94103
(0.9 miles from campus)

Prepare for life in US

You can set up a US bank account and sign up for a US phone plan before leaving your home country with our trusted provider, Ellis.

Helpful Resources

book logo

Next Steps Brochure

Information on your I-20 paperwork and visa, what to pack and other tips for arrival on campus.

city hall logo

Immigration Guide

Learn more about the process for getting your F-1 visa and arriving in California.

clipboards logo

Pre-Arrival Checklist

Complete all steps before you get to Pacific so you can help avoid delays or issues.

laptop bag

Orientation Schedule

Tour the campus, explore Stockton and find other orientation activities you might do with your fellow international students.

uop logo

Academic Calendar

Want to plan your studying and traveling? Know important dates for classes, exams and holidays.