- By submitting this application, you are agreeing to these terms and conditions, which form a binding agreement between you and University of the Pacific International (“UOPI”). If you are submitting this application on behalf of another person, it is your responsibility to ensure that the person applying to UOPI is aware of these terms and accepts them, and by submitting the application you are warranting that you have made the applicant aware of these terms and that they have accepted these terms.
- If you are admitted, you will be placed in the appropriate program track based on your academic and English language credentials submitted with this application. You acknowledge that there are price disparities between each program track based on length and course of study, which may include required English language courses. Completing this application does not guarantee you admission at UOPI.
Enrollment Contract – Student’s Acceptance of the Offer
- By submitting your deposit, you are agreeing to this Enrollment Contract, which forms a binding agreement between you and UOP International (“UOPI,” “we,” or “us”). UOPI, which operates Graduate Direct at the University of the Pacific (UOP), reserves the right to amend this Enrollment Contract from time to time.
- In addition to this Enrollment Contract, as part of your conditional offer you have received other information and documents that contain additional terms of your participation. Please familiarize yourself with all documentation provided to you by UOPI.
- Degree Verification and Non-US Institutions. UOP is a U.S. accredited university. You may be required to submit your degree for verification (sometimes called “validation” or “authentication”), either by your employer or your country’s education authority if you wish to live and work in your home country. It is your responsibility to determine what level of verification is needed and how to obtain it. We do not guarantee that your UOP degree will be verified outside of the U.S. Degree verification does not impact the validity or value of your degree in the U.S. Further, we do not guarantee that credits earned at UOP will be transferrable to systems of higher education outside of the U.S. Whether and how much transfer credit to award is in the discretion of the foreign institution.
Tuition and Fees; Refunds
- Tuition and fees payment: Following payment of the deposit, you must pay the remaining outstanding balance shown on your invoice by the indicated due date. You are responsible for paying the full invoice amount, including any banking or processing fees, to UOPI. UOPI has the right to amend its prices.
- Failure to Pay. Failure to pay by your payment deadline may lead to penalties, including late fees (charged at USD $25 per day), inability to gain access to housing and use of a meal plan, inability to progress after your first year, and a hold on your account that will prevent you from enrolling in classes. If you are unable to enroll due to nonpayment of tuition and fees, you may become in violation of your immigration status, and we will be required to report such violation to the SEVIS database maintained by the Department of Homeland Security; you may lose your immigration status and be deported from the U.S. As a result, you may therefore be dismissed from the UOPI.
- Deposit Refunds. To be eligible for a refund of your deposit, within 60 days after your program’s start date you must submit a written refund request together with documentation showing your visa application was denied before your move-in date. Otherwise, we do not refund deposits.
- Refunds for Cancellation of Enrollment. If you cancel your enrollment prior to your move-in date (found here: https://www.uopinternational.org/graduate/dates-and-costs/), you may request a full refund of fees paid, less housing and any other non-refundable fees. After the start of the semester you may be eligible for the partial refunds listed in the table below. After the no-refund dates listed below, all tuition and fees for the entire duration of your program at UOPI are nonrefundable.
LAST DAY FOR REFUND 100%
LAST DAY FOR REFUND 75%
LAST DAY FOR REFUND 50%
BEGIN 25% REFUND
BEGIN 0% REFUND
- Refunds Generally. You must submit your refund request for all eligible refunds within 60 days of program completion, withdrawal, or dismissal. The request form can be found at the UOPI office. All refunds will be issued in U.S. Dollars, minus bank transfer and processing fees, including any fees incurred for a rejected payment, according to the exchange rate in place at the time of the refund. All eligible refunds will be processed when students complete, withdraw, or are dismissed from our program. This may be transferred to the student’s university account or processed as a refund directly to the student. Refunds are typically issued within 60 business days from receipt of completed form.
- UOP International Visa-Denial Refund Exceptions- Virtual Start. If you begin your program virtually through UOP International, you acknowledge that completing your program on-campus will require you to obtain a valid U.S. study visa, and that UOP International does not guarantee you will receive your visa. Moreover, you may not know if you are denied a visa until after completing all or a substantial portion of your virtual studies. If you are denied a visa after you have successfully completed the virtual portion of your program, UOP International will allow you to defer the start of your next consecutive term up to three semesters(approximately 12 months). If, during the three-semester deferral period, you are denied a U.S. visa two or more times, you may be eligible for a refund of 50% of your tuition paid, subject to meeting the following conditions:(1) you submit documentation to UOP International (your visa denial letter and proof of visa appointment) verifying at least two U.S. visa denials prior to the move-in date for your next term of study, and(2) you remain in good standing and achieve a GPA of 3.0 or higher during the virtual portion of your program. No refund is available if you are able to continue in your degree program online.
- Pacific Live Visa-Denial Refund Exceptions- Live Start. If you begin your studies through Pacific Live, you acknowledge that completion of your studies will require you to obtain a valid U.S. visa for study, and that Pacific Live cannot guarantee you will receive your visa. Moreover, you may not know if you are denied a visa until after completing all or a substantial portion of your Pacific Live program. If you are denied a visa after successfully completing any part of your Pacific Live program, we will allow you to defer the start of your next consecutive term up to three semesters (approximately 12 months). If, during the three-semester deferral period, you are denied a U.S. visa two or more times, you may be eligible for a refund of 75% of your tuition paid, subject to meeting the following conditions: (1) you submit documentation to Pacific Live verifying at least two U.S. visa denials prior to the move-in date for your next term of study (your visa denial letter and proof of visa appointment), and (2) you achieve a GPA of [2.0] ) or higher during the Live portion of your program. No refund is available if you are able to continue in your degree program online.
Accommodations & Services
- Airport Transfers. Requests for airport transfer service must be made at least two weeks in advance of arrival by visiting https://www.uopinternational.org/before-you-arrive/. Airport transfers are available for your initial arrival on campus for flights arriving at Sacramento International Airport (SMF) or the San Francisco International Airport (SFO). We cannot guarantee a reservation for a request made less than two weeks in advance. If your flight is cancelled or delayed, you must call the emergency telephone number published in the Next Steps Brochure to inform UOPI staff of the new arrival date or time. Airport transfer fees are nonrefundable.
- Housing Accommodation and Meal Plan. You are required to commit to a reservation in approved UOPI housing. We will provide you with a housing contract prior to your move-in date containing the terms of your residency. If you are unable to live in UOPI-approved housing, you must request a housing waiver by completing the housing preference form. Please be aware that we will only waive the housing requirement in extenuating circumstances. Payment for housing is due in full two weeks prior to the move-in date unless you are on a payment plan pre-approved by UOPI. Late housing payments or failure to pay housing costs may result in additional fees. Cancelling your housing contract may result in forfeiture of your entire housing payment. If you are studying at the Stockton campus, you must also purchase and enroll in a meal plan. The cost of a meal plan is nonrefundable during the semester in which you cancel the meal plan, but you may receive a meal plan refund for future semesters.
- Health Insurance. All international graduate students studying at UOPI are required to be covered by health insurance that meets the U.S. Government, California and local requirements. Not all services are covered, and the student is responsible for any outstanding balances for non-covered services.
- a. You are required to purchase coverage from a UOPI-designated health plan as a condition of enrollment. If your program continues into and/or end prior to the summer term, your coverage must include the summer term.
- b. You must have a completed a Student Health Center Mandatory Immunization Form documenting proof of immunity to Measles (Rubeola), Mumps and German Measles (Rubella) [MMR]; one Diphtheria/Tetanus booster within the past ten years; two doses of Varicella (chicken pox) vaccine; series of Hepatitis B vaccine; polio vaccine (if under the age of 18) and the Meningoccocal vaccine. Mandatory Immunization Forms may be obtained here: https://www.pacific.edu/immunizationcompliance. You must have completed immunization documentation prior to class registration in order to enroll in any courses. All immunization forms must be translated in English.
- c. You are fully and solely responsible for the payment of any premiums or other costs associated with maintaining health insurance coverage, and neither UOP nor UOPI is responsible for payment of any funds related to a student’s health insurance. Be advised that the cost of health insurance is typically non-refundable, unless permitted by the terms and conditions of a particular plan.
UOPI Policies, Procedures and Requirements
- Vacation, Holidays and Closures. Please familiarize yourself with the University’s Academic Calendar for holidays and vacations. Classes will not be held on designated school vacations and may be cancelled on public holidays. We do not make reimbursements for classes not offered due to planned or unplanned school closures.
- Absences. Failure to meet attendance requirements may lead to penalties, including loss of immigration status and deportation. You will not receive a refund if you lose immigration status due to class absences.
- Medical Withdrawal. If you need to withdraw from UOP for medical reasons you must apply for a valid medical withdrawal through the University. We will honor any tuition refunds granted by the University for a medical withdrawal in conflict with this Enrollment Contract, but please be aware that certain housing and other fees associated with UOPI may not be refundable.
- Program of Study. Upon arrival on campus, you will be required to take an English-language assessment test. The results of the assessment test are used to place you on the program track that is appropriate for your skill level, which may be different from what was indicated on your conditional offer letter. If your assessment test score does not meet the criteria for your assigned program track you will not be able to enroll on that track. As a result, the length of study may be longer than originally anticipated and involve additional costs, including tuition and other fees. If you choose to withdraw from UOPI because you do not wish to enroll in the track that your assessment test results require, the refund terms contained in this Enrollment Contract will apply to you.
- Consecutive Semesters: You must complete your program in consecutive semesters. 1-term Spring-start Graduate Direct students are expected to enroll in Summer classes if they are available. Students continuing into a two or three term program after completing Academic English must enroll in their program for the immediately subsequent semester. Exceptions will be considered for extenuating circumstances, upon written request to the Managing Director.
- Academic Performance. Students are accepted to UOPI with the strict understanding that adherence to the UOPI academic standards and progression requirements, which can be found at https://www.uopinternational.org/graduate/degrees/ as may be amended, is mandatory. You will not be allowed to proceed if you do not meet the minimum standards set by UOPI. If you are unable to proceed, you may be offered advice on suitable alternatives, including repeating courses or dismissal from UOPI. These alternative options may involve additional time and costs, including tuition and other fees that may require presenting additional proof of finances.
- Academic or Conduct Rule and Policy Violations. You may be suspended or expelled if you violate any of UOPI’s policies, rules, or regulations, which may result in the revocation of your immigration status. No refund will be given in cases of suspension or expulsion.
- Dismissal. If you are dismissed from the University or UOPI for any reason you may not-reapply to the University, your current program, or any other program offered by UOPI.
- Internships and Externships. If you are accepted into an internship or externship option, such as Career Premium, all opportunities will be awarded by a third-party organization at such organization’s sole discretion.
- Photography, Filming and Sound Recording. UOPI or its representatives, affiliates, successors and related companies may arrange to photograph or shoot video footage of students for purposes of advertising, public relations, and/or promotion in any medium throughout the world, including on social media sites and on the internet. If you do not wish to participate you must advise us in writing and state at the time of the photography or video shooting the wish not to participate. By accepting this Enrollment Contract you are indicating your consent to use these photographs or video footage without further consent or notifications unless you follow the above opt-out requirements.
- Force Majeure. UOPI will not be liable in cases where UOP and/or UOPI is unable to fulfill any services because of fire, natural disaster, disease or pandemic, national emergency, act of government, acts of war or terrorism, failure of suppliers or subcontractors, labor disputes, or any other reasons that are beyond UOP’s or UOPI’s control.
- Liability. The liability of Shorelight-Tigercat, LLC d/b/a University of the Pacific International; its parent Shorelight Education, LLC; and their group companies, directors, officers, employees, affiliates, agents, and partners with respect to losses arising from negligence (except where such liability cannot be excluded as a matter of law), breach of contract, or otherwise will be limited in all circumstances to the full amount paid to UOP, UOPI, or the relevant group company by the relevant student for the particular placement. Such companies and persons will in no circumstances have any liability for indirect or consequential losses or damages. Any dispute, claim, or other matter arising will be subject to the jurisdiction and laws of the California without regard to the choice of law rules. Any legal suit, action, or proceeding seeking to enforce any provision of, or based on any right or issues arising out of or related to, this Enrollment Contract shall be brought exclusively in the United States District Court for the Eastern District of California. By signing these terms and conditions, the student consents to and accepts the jurisdictions of such courts for the purpose of any such action or proceeding and agree to waive any objection to venue being laid therein.
- Legal Compliance. We have a legal obligation to comply with U.S. laws and regulations. We may use certain information you provided to us on your application to ensure our compliance with export and other regulations by screening you against lists prepared by federal government agencies, such as those prepared by the Office of Foreign Assets Control (OFAC) of the U.S. Department of the Treasury. You hereby consent to the transfer of your personally identifiable information to third-party screening services that we have retained solely to conduct such screenings.
University Policies, Procedures and Requirements
- As a graduate student at UOPI you are also bound by the rules and regulations of the University of the Pacific (“UOP” or “University”), as those may be amended from time to time. These rules and regulations may be found at: https://catalog.pacific.edu .
- In addition to this Enrollment Contract, as part of your conditional offer you have received other University information and documents that contain additional terms of your participation. Please familiarize yourself with all documentation provided to you by UOP.
- In addition to the health insurance requirements listed in this Enrollment Contract, the terms of your health insurance must meet UOP requirements. You are fully and solely responsible for the payment of any premiums or other costs associated with maintaining health insurance coverage, and UOP is not responsible for payment of any funds related to your health insurance.
- Unless we inform you otherwise, your books and learning materials must be purchased through the University Bookstore.
- Academic or Conduct Rule and Policy Violations. You are required to adhere UOP’s Student Code of Conduct, which can be found at https://www.pacific.edu/campus-life/safety-and-conduct/student-conduct/tiger-lore-student-code-of-conduct-/honor-code.html. You may be suspended or expelled if you violate any of UOP’s policies, rules, or regulations, which may result in the revocation of your immigration status. No refund will be given in cases of suspension or expulsion.
- If you are dismissed from UOPI or from the University for any reason you may not reapply to UOPI, the University, your current program, or any other program offered by UOPI.
- Force Majeure. UOP is not liable in cases where UOP is unable to fulfill any services because of fire, natural disaster, disease or pandemic, national emergency, act of government, acts of war or terrorism, failure of suppliers or subcontractors, labor disputes or any other reasons which are beyond UOP’s control.
- F-1 Status. In order to maintain proper F-1 visa status, you must comply with all applicable Federal regulations related to study in the U.S., including pursuit of a full course of study. Please review UOP’s policies on student visa status and immigration found here: https://students.pulse.pacific.edu/x75697.html. You will be in jeopardy of losing your immigration status if you fail to maintain the necessary academic standing. We will be required to report any violation by you of your F-1 status to SEVP and the Department of Homeland Security (DHS). Your personally identifiable information, including course enrollment details and changes and the circumstances of any suspected breach by you of UOP’s or UOPI’s policies, may be shared with the DHS, UOP and accrediting agencies, designated authorities, your parents, and UOPI staff and agents.
- Change of Status. If you intend to seek permanent resident status at any point during your anticipated tenure at UOP, you must disclose such intent at the time of application. Please be aware that scheduling and class attendance conflicts that arise from pursuing immigration status changes will not be accommodated and may prevent you from continuing at UOP. You may be dismissed if you seek or obtain permanent residency in the U.S. No refunds will be given if you must withdraw due to your actual or anticipated change to permanent resident status.